We, PT Kao Indonesia Chemicals ("Kao Indonesia Chemicals", "us" or "we"), use and process personal information collected from or provided by our consumers, business partners and all parties who have dealings with us (collectively, "Customers" or "you") for various purposes, including the development and promotion of better products and services to satisfy you. The term "personal information" shall have the same meaning as "personal data" prescribed in the Law No. 27 year 2022 concerning Personal Data Protection (PDP Law). The terms "use" and "process" shall have the same meaning as "processing" prescribed in the PDP Law which means, among others, collect, record, hold, reveal, etc. Kao Indonesia Chemicals recognizes that properly managing and protecting personal information is an important responsibility and is necessary for preserving the trust of you who provide their personal information to us. To fulfil this responsibility, Kao Indonesia Chemicals complies with all laws and regulations concerning the protection of personal information ("Personal Data Protection Laws") and works to properly manage and protect personal information in accordance with this Policy.
We may collect, use, store and transfer different kinds of personal information about you. The following are examples of the personal information we may collect:
Kao Indonesia Chemicals will use your personal information only for the purposes disclosed to you at the time such information is collected and for the purposes as stated in this Policy (the "Scope of Use"), and will not use the information for any other purpose unless your consent has been obtained or where it is permitted or required by law.
Subject to the relevant laws, Kao Indonesia Chemicals may use your personal information for the following purposes:
Your personal information may be transferred to a place outside Indonesia.
Your personal information is collected from various sources, including information provided by you or someone acting on your behalf, information from third parties or information in the public domain.
The provision of your personal information is not required by a statutory or contractual obligation. The provision of your personal information is voluntary. if you do not agree to provide your personal information to Kao Indonesia Chemicals in accordance with this Policy, Kao Indonesia Chemicals may not be able to comply with its contractual obligations owing to you and in addition, Kao Indonesia Chemicals would not be able to effectively render its services to you.
Kao Indonesia Chemicals has implemented the following measures to properly manage and protect your personal information:
Kao Indonesia Chemicals will not provide or disclose your personal information to third parties except in the following cases:
Notwithstanding the above and subject to relevant laws, Kao Indonesia Chemicals may disclose your personal information to:
notwithstanding that any such persons may be outside Indonesia, for any of the above purposes or any other purpose for which your personal information was disclosed at the time of its collection.
Kao Indonesia Chemicals occasionally consigns the handling of personal information to outside service providers. Only service providers who have been confirmed to have the capability of properly handling personal information will be selected. Moreover, Kao Indonesia Chemicals provides and discloses personal information to such service providers strictly in compliance with the Scope of Use, and requires them, by written contract or similar means, to properly handle personal information, and periodically verifies their compliance.
Your personal information will be retained as long as necessary to fulfill the processing purposes described above. Once the processing purposes are completed or you otherwise end your relationship with us, we will remove your personal information from our systems and records or take steps to properly anonymize it so that you can no longer be identified from it (unless we need to keep your information to comply with legal or regulatory obligations to which the group company is subject).
We may also retain your personal information if your personal information is necessary to comply with any applicable laws or if we need your personal information to establish, exercise or defend a legal claim, on a need to know basis only. To the extent possible, we will restrict the processing of your personal information for such limited purposes.
When Kao Indonesia Chemicals receives any of the above requests from you, Kao Indonesia Chemicals will, upon verifying your identity, comply with the request, unless there is a reasonable basis to refuse.
You may contact us at the following:
Legal & Compliance (L&C)
PT Kao Indonesia Chemicals
Jl. Harapan Raya Lot LL-3B, Kawasan Industri, KIIC, Sirnabaya, Telukjambe Timur
Karawang, Jawa Barat, 41361
To exercise your rights, please contact us as stated above. You also have the right to lodge a complaint with the competent data protection supervisory authority.
We will make every effort to deal with any comment or complaint concerning our use of your personal information in a prompt and appropriate manner. You may contact us at the contact details provided in Article 7 above.
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By providing your personal information to us, you consent to the processing of your personal information in accordance with this Policy.
You further confirm that you have obtained the consent from the person(s) whose personal information may be given to us by you or identified from your personal information which may be processed by us for the purposes stated herein including disclosure to the parties stated herein in this Policy.
This Policy may be revised from time to time as necessary to reflect our continuing improvement of personal information protection measures and to take into account any changes to personal information protection laws. Accordingly, this Policy is subject to change without prior notice. Any changes to this Policy will be posted on our web site and, unless you contact us (contact details provided in Article 7 above), you will be deemed to have accepted the changes. Thus, you are encouraged to visit our web site from time to time to ensure that you are aware of our latest policy in relation to personal information protection.